Terms & Conditions

Welcome to Belysa Collective. By accessing or purchasing from our website at www.belysa.co.in, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

These terms apply to all visitors, users, and customers of Belysa Collective. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

2. Products

All products are handcrafted and may feature minor variations in finish, texture, or dimension. Such variations are inherent to artisanal production and are not considered defects. Product images are for illustrative purposes and may differ slightly from the actual item received.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change pricing at any time. Orders will be charged at the price displayed at the time of purchase.

4. Orders & Payment

Orders are confirmed only upon successful payment. We accept major debit and credit cards, UPI, net banking, and other payment methods available at checkout. Belysa Collective reserves the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

We ship across India. Delivery timelines are estimates and may vary depending on your location and courier partner availability. Belysa Collective is not liable for delays caused by third-party shipping partners or force majeure events.

6. Returns & Refunds

We offer a 14-day return policy from the date of delivery. Products must be returned in their original, undamaged condition with all original packaging intact. Please refer to our Returns Policy and Cancellation & Refund Policy for full details.

7. Intellectual Property

All content on this website — including images, text, design, and branding — is the exclusive property of Belysa Collective. Reproduction or use of any content without prior written consent is strictly prohibited.

8. Privacy & Data Use

By using our website and placing orders, you agree to our collection and use of your personal information as described in our Privacy Policy. Your personal information may be shared with trusted third-party service providers and technology platforms that assist us in operating our business, fulfilling orders, and delivering personalised marketing. These third parties may process your data using automated and advanced analytical tools. We ensure all such partners adhere to applicable data protection standards.

9. Limitation of Liability

Belysa Collective shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in any matter related to a purchase shall not exceed the amount paid for that transaction.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Contact

For any questions regarding these terms, please write to us at business.belysa@gmail.com.